Our Team

Our front desk coordinators handle all scheduling, from booking a new patient exam to moving an existing appointment. Call us at 951-461-6900 or use our online request form, and someone on our team will confirm the details with you directly. They can also help you understand what to expect at each visit so there are no surprises.

Our patient coordinators review insurance benefits and payment options before most procedures so you know what to expect financially. They are comfortable walking through coverage details, estimated out-of-pocket costs, and payment plans in plain language. If a question comes up mid-treatment, you can always ask your hygienist or assistant to flag it for the front desk as well.

A front desk team member will greet you, confirm your information, and have you settled in quickly, especially if you completed paperwork ahead of time through our online forms. New patients are usually given a short tour of the office and introduced to the hygienist or assistant who will be working with them that day. We try to keep wait times short so you are not sitting in the lobby longer than necessary.

We do our best to keep continuity, since familiarity makes a real difference for most patients, particularly children and anyone with dental anxiety. Scheduling and staffing can occasionally shift things around, but every team member has access to your chart and history, so your care stays consistent even if the person assisting that day changes.

Our assistants and hygienists are trained to explain each step before it happens, answer questions as they come up, and adjust pacing for patients who need a little more time. Many of our longtime patients tell us the calm, patient approach of our staff is a big part of why they keep coming back. Let any team member know ahead of time if you feel anxious, and they will build the visit around that.

Yes. Call our office directly at 951-461-6900 and our front desk team can route your question to the right person, whether it is a billing detail, a concern about sensitivity after a procedure, or a general question about home care. We would rather hear from you between visits than have a small concern wait until your next appointment.

Absolutely. Several members of our staff have years of experience working with children and patients visiting a dental office for the first time. They take extra care to explain tools and sounds in simple terms, move at a comfortable pace, and make the appointment feel routine rather than stressful. Many families tell us this is exactly why their kids no longer dread the dentist.

Our regular hours run Monday through Thursday from 8:30 a.m. to 5:30 p.m. and Friday from 8:30 a.m. to 1:30 p.m., with the office closed Saturday and Sunday. If you have a concern outside those hours, leave a message or send a request through our online form, and a member of our team will follow up as soon as we reopen. For a true dental emergency, please call us right away and listen for further instructions.